Training Course

Certified Scrum Master (CSM)

PDF
2 Days

Course Overview

Whether you are new to Agile principles and have an idea of what Scrum is or have already spent time involved with teams talking about or implementing Scrum ensuring success with Scrum can be a daunting prospect.

You have understood that the benefits of ‘going agile’ include improving quality productivity and time to market but how does this happen in practice? And how can you ensure that you can deliver these process improvements? If you have not undertaken Scrum Training with a formally Certified ScrumMaster (CSM) Trainer then you may be missing key knowledge and skills that will enable you to make the most of the opportunities afforded by effective implementation of Scrum principles and practices.

The 2 day highly interactive CSM course investigates the Scrum framework in detail from theory and foundations to practical application and pitfalls covering all the team roles activities and artifacts so that you can be an effective Scrum Master or member of a Scrum team.

Course Prerequisites

    • There are no prerequisites for the course however students are expected to complete the pre-course reading required.

What's Included

2 days of high quality instruction from a Scrum Alliance Certified Scrum Trainer and Agile expert with over 20 years’ training and consulting experience

Course materials handbook (online PDF)

Access to electronic copies of other reference documentation

Recognition by the Scrum Alliance as a Certified ScrumMaster (CSM) after passing the Exam

2 years’ membership to the Scrum Alliance

Community membership including face-to-face and virtual networking and knowledge sharing opportunities access to industry experts special offers and invitations to special events

For PMI Project Management Professionals (PMPs) this course provides 16 Professional Development Units (PDUs)

Pre-Course Work

Prior to attending the course students should familiarise themselves with key Scrum terms and definitions (as described in the Scrum Guide) as well as the principles and values of Agile – all of which can be found via the following links:
• Agile Values
https://agilemanifesto.org/

• Principles behind the Agile Manifesto
http://agilemanifesto.org/principles.html

• Scrum Guide
https://scrumguides.org/scrum-guide.html

• Scrum Foundations Video
https://www.scrumalliance.org/learn-about-scrum/scrum-elearning-series

Course Certification

To become a Certified ScrumMaster (CSM) you will need to successfully complete the 2 day CSM training course and then score a minimum of 37 correct answers out of 50 questions (74%) in an online multiple-choice exam. Following attendance on the 2 day CSM course you will be registered for the exam with the Scrum Alliance. You will then receive an invitation from the Scrum Alliance to take the exam. You must complete the exam within 90 days of completing your CSM course.

The exam has a time limit of 60 minutes and you will not be able to pause the test. Please note that if you accidentally close the window then you will be able to re-open it immediately. However should you lose internet connection or lose access to the test for an extended period of time then you will not be able to re-open the exam – in this scenario you should reach out to support@scrumalliance.org to have a new test set up.

If you pass the exam you will receive a list of all missed questions and a list of possible answers with the correct answer highlighted. This will help you to understand where you went wrong and provide additional post course instruction.

If you do not pass the exam on the first attempt you will also receive a list of missed questions and possible answers however the correct answer will not be highlighted. You may retake the exam at any time during the 90 days following your course at no charge. If you fail the exam a second time however you will be required to pay a $25 exam fee to the Scrum Alliance before resitting the exam again. The Scrum Alliance recommends that anyone who fails three times re-take the CSM course before attempting the exam a fourth time.

Certification Renewal

Your certification will be active for a 2-year period after which time you will be required to complete the Scrum Alliance renewal process to maintain your certified status.

To renew the certification individuals are required to achieve 20 SEUs (Scrum Education Units) and pay a renewal fee of $100. Further information on renewing your certification is available through the Scrum Alliance.

Target Audience for this Course

    • Anyone who wants to be successful using Scrum
      Anyone who is involved in a Scrum Project across the full range of Scrum roles
      Those newly setting out on their Agile journey
      Those who are already using Agile or Scrum but now want to consolidate their knowledge or address questions that have arisen based on their experience
      Those with the following roles within their organisation:
      • Agile Coaches
      • Scrum Masters
      • Team Leaders
      • Development Team Members (Analysts Architects Designers Coders Testers etc)
      • Project Managers
      • Product Owners
      • Product Managers
      • Process Owners and Managers
      • Functional / Departmental Managers

Included with this course

    • Comprehensive course materials and exercises

Course Content

  • Key Topics

    General Knowledge
    Agile Manifesto
    Empirical and Defined Processes
    Scrum Process and Sprints
    The Significance of “Done”
    The Five Scrum Values
    Applicability of Scrum
    Scrum Roles
    Overview of Scrum Roles
    ScrumMaster
    Product Owner
    The Team
    Teamwork
    Team Characteristics
    Impact on Traditional Roles

    Scrum Meetings
    Sprint Planning Meeting
    Daily Scrum Meeting
    Sprint Review Meeting
    Sprint Retrospective Meeting
    Release Planning Meeting
    Scrum Artifacts
    Product Backlog
    Product Increment and the Definition of Done
    Sprint Backlog
    Burndown Chart

 

Private Training

Flexible dates, location and content. All prices exclude VAT.

  • Private Courses

    Flexible dates, location and content. All prices exclude VAT.
  • Call us on
    0191 377 8377
    to discuss your requirements.
    Mon-Fri 9am-5pm.
    Ask a Question
    Keep me up to date with offers and news
    By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.
  • Certified Scrum Master (CSM) Course Options
    Virtual
    Virtual
    These courses can be attended from anywhere.
  • Virtual Training

 

Course Reviews
What were the most useful aspects of the course "Learning different skills when speaking to people "

M.S. FPE Seals Ltd, Introduction to Supervisory Management

"[The trainer] was fantastic, an absolute credit to the company. Very well presented and engaging throughout very knowledgeable."

L.R. Public scheduled course, Excel Level 3

"Looking forward to putting what I've learnt into practice!"

C.G. Northumbria University, Microsoft Power BI Desktop

Any other comments or recommendations "Rob was an excellent teacher and I have found his course extremely helpful, more so than I originally thought it would be."

C. NHSBSA, Excel Level 3

Which part of the course did you find particularly valuable "Shortcuts, pivots, filters, links "

H.P. GSK, Excel Level 2

Following this training what are you going to do differently "I will be a lot more efficient and not waste so much time on Excel figuring things out."

L.M. Blue Phoenix, Excel Level 1

"Excellent training, great value"

S.S. NHSBSA, Microsoft Power BI Complete

Following this training what are you going to do differently "I will be reviewing the excel spreadsheets that I use on a regular basis to see how I can improve them by using different formulas"

C.P. , Excel Level 2

 

Private Courses

Flexible dates, location and content. All prices exclude VAT.

 

Please contact us to discuss your Certified Scrum Master (CSM) course, we have many solutions available to ensure you receive the best training possible.
Your Scrum course can be delivered online or in-person.  You can choose your learning path and delivery style.  Learn in-person or online with our virtual classrooms. Small course sizes. Course materials included. Flexible Certified Scrum Master (CSM) course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account.  You can master Scrum, please contact us to book a place or request a quote for your Certified Scrum Master (CSM) course.
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed:6/18/2025 4:17:55 PM