Training Course

Microsoft 365 Copilot Technical Overview for IT Professionals

PDF
1 Day

Course Overview

The Technical overview of Microsoft 365 Copilot for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:

Microsoft 365 Copilot Features: Uncover the ways in which Microsoft 365 Copilot can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Microsoft 365 Copilot functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.

Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.

Microsoft 365 Copilot Architecture: Gain insights into the inner workings of Microsoft 365 Copilot as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.

Microsoft 365 Copilot Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Microsoft 365 Copilot's potential. Explore pricing and licensing options for both Microsoft 365 Copilot and Business Chat.

How Microsoft 365 Copilot ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports

Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.

IT Professional's Readiness and Deployment Tasks for Microsoft 365 Microsoft 365 Copilot: Understand required the skills and tasks to ready your organization for Microsoft 365 Microsoft 365 Copilot's integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.

Upon completing this course, you will possess a holistic comprehension of Microsoft 365 Copilot and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Microsoft 365 Copilot Deployment.

Course Prerequisites

    • A very basic understanding of Microsoft 365

Course Content

  • What is Microsoft 365 Copilot

    Understanding Microsoft Copilot vs Microsoft 365 Copilot
    Microsoft 365 Copilot features

  • Demo – Microsoft 365 Copilot functionality

    Demo – Microsoft 365 Copilot functionality
    What is Microsoft Business Chat?
    What are the benefits of Microsoft 365 Copilot
    Will Microsoft 365 Copilot replace my job?
    Microsoft 365 Copilot architecture
    Microsoft 365 Apps
    Grounding
    Microsoft Semantic Index
    Microsoft Graph
    Microsoft Search
    Microsoft AI Content Filtering
    Microsoft Responsible AI checks
    LLM
    Pre and Post processing
    Microsoft 365 Copilot extensibility
    Plugins
    Graph Connectors
    Copilot Studio
    Is Microsoft AI and Microsoft 365 CoPilot Safe?
    Microsoft 365 Copilot Data Residency
    Microsoft 365 Copilot IP and Copyright

  • IT Professional Readiness tasks for Microsoft 365 Copilot (aka the easy bit)

    Microsoft 365 Copilot Licensing
    Microsoft 365 Apps

  • Microsoft 365 Copilot Data, Privacy, and Security for Microsoft 365 Copilot (aka the tricky bit)

    How Microsoft 365 Copilot accesses organizational data
    Overview of Securing Data for Microsoft 365 Copilot
    SharePoint Permissions
    Microsoft 365 Group/Microsoft Team Security
    Data Loss Prevention Policies
    Sensitivity Labels
    Data Access Governance Reports
    Collaboration Insights
    Data Access Governance - Site access reviews and applying restricted site access
    Microsoft Defender for Cloud Apps File Policies
    SharePoint Admin Center insights

  • Demo – Protecting Data using permissions and advanced features

    Overview of Data Classification
    Sensitive information types
    Microsoft Syntex
    Microsoft Priva
    Overview of Microsoft 365 Copilot investigations
    Retention Policies
    eDiscovery and Premium eDiscovery
    Communication Compliance

  • Demo – Classification of data and integration with data protection

    Microsoft 365 Copilot adoption and dashboard
    Microsoft 365 Usage Monitoring and Auditing
    Keep up to date with Microsoft 365 Copilot
    Microsoft Fastrack Copilot Support

 

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  • Microsoft 365 Copilot Technical Overview for IT Professionals Course Options
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    These courses can be attended from anywhere.
    Private
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    Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Virtual Training

 

Course Reviews
Which part of the course did you find particularly valuable "I found the information on bookmarks and page navigation to be particularly helpful. I had previously used Power BI however as I was self taught I had never explored this before. I also found the terminology to be very useful, for example 'Content Pack' it is important to work to the true standards after all."

J.I. NHS BSA, Microsoft Power BI Desktop

Are there any aspects of the course which you feel require improvement "No, it was really good!"

V.K. Blue Phoenix UK LTD, Excel Level 2

"Very well presented course with good information, materials and exercises provided."

A. Demeter Ltd, Excel Level 3

"Clear, easy to follow and was delivered at the right pace. Excellent overall would book through this company again"

C.F. Barnardos, Microsoft Project Essentials

"Auto Correct this will really help me."

S.G. Burnetts Solicitors, Word Working with Advanced Features and Complex Documents

Following this training what are you going to do differently "I will use Teams and SharePoint much more."

H.B. James Jones Sons Ltd, SharePoint and Teams Overview

Following this training what are you going to do differently "Learn to say no to people when I need to focus on my key tasks "

V.W. North East Business Innovation Centre, Time Management

"Excellent training"

S. Nissan, Excel level 2

 

Private Courses

Flexible dates, location and content. All prices exclude VAT.

 

Please contact us to discuss your Microsoft 365 Copilot Technical Overview for IT Professionals course, we have many solutions available to ensure you receive the best training possible.
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Printed:6/18/2025 5:11:18 PM